Your privacy is our priority
We protect your information with the highest level of care.
Privacy Builds Trust More Than Just a Policy
A strong privacy policy isn’t just a legal requirement—it’s a promise. It represents a commitment to transparency, trust, and respect for the individuals who interact with your brand. By safeguarding personal data and being clear about how it’s used you’re not only protecting users but also building a foundation of integrity. In a digital world where information flows freely, choosing to prioritize privacy sets you apart as a responsible leader. Remember, earning trust takes time but losing it takes only a moment—so let your privacy policy reflect your values and inspire confidence every step of the way
Privacy Policy
1. Information We Collect
We collect the following types of information:
Personal Information:
- Full name
- Passport details
- Contact details (email, phone, address)
- Nationality and date of birth
- Payment information
- Travel preferences
- Emergency contact
- Health or mobility needs (if you share them)
Non-Personal Information:
- IP address
- Browser type and device information
- Website usage data
- Location data (if enabled)
2. How We Collect Information
We collect your information when:
- You fill out booking or inquiry forms
- You contact us directly
- You use our website or app
- You interact with our partners (e.g., airlines or hotels)
3. How We Use Your Information
We use your information to:
- Process and manage Umrah bookings
- Assist with visa applications and government requirements
- Communicate with you about your travel plans
- Provide customer support
- Improve our services and offerings
- Ensure safety, legal and regulatory compliance
- Send updates and promotional materials (with your consent)
4. Sharing Your Information
We may share your data with:
- Saudi Ministry of Hajj and Umrah
- Airlines, hotels and ground transportation providers
- Visa and travel documentation agencies
- Payment gateways and financial institutions
- Technology and IT service providers
We do not sell or rent your personal data.
5. Data Security
We implement strong security measures, including:
- Encryption of sensitive information
- Secure server and database infrastructure
- Restricted access to authorized personnel only
While we strive to protect your data, no system is 100% secure. Please keep your passwords confidential.
6. Data Retention
We keep your personal information only as long as needed:
- To fulfill your Umrah services
- To comply with legal requirements
- For internal accounting and auditing
Typically, we retain booking-related data for up to 7 years.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction or deletion
- Withdraw your consent
- Object to certain uses
- Lodge a complaint with a data authority
8. Cookies and Tracking
We use cookies to:
- Improve user experience
- Analyze website traffic
- Customize content
You can manage cookies in your browser settings.
9. International Data Transfers
By using our services, you understand that your information may be transferred to and processed in countries outside your own, including Saudi Arabia, where data protection laws may differ.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors without parental consent.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third parties. Please review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here with an updated “Last Updated” date. Please review it regularly.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at:
Umrah Kingdom
Email: info@tayyabatours.co.uk
Phone: [+92 303 4134674]
Address: [51 Hamilton Road, Thorton Heath CR7 8NN]